Clareege Care ("we," "us," or "our") is a UK-based recruitment and staffing agency specializing in placing healthcare professionals in temporary and permanent roles across the United Kingdom. We are committed to protecting the privacy and security of the personal data we collect from candidates, clients, and other individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
Clareege Care is a recruitment and staffing agency registered in the United Kingdom. Our registered office is at 71-75 Shelton Street, London WC2H 9JQ and we are registered with the Information Commissioner’s Office (ICO) under registration number C1691065.
We collect and process personal data to provide recruitment services, match candidates with job opportunities, and manage relationships with our clients (e.g., healthcare providers). The types of personal data we may collect include:
Personal Information: Name, address, email address, phone number, date of birth, and nationality.
Professional Information: CV, qualifications, professional certifications (e.g., NMC or HCPC registration), work history, references, and skills.
Sensitive Data: Health information, criminal record checks (e.g., DBS checks), and right-to-work documentation (e.g., passport or visa details).
Preferences: Job preferences, salary expectations, and availability.
Contact Information: Name, job title, business address, email address, and phone number of client representatives.
Business Information: Details about the organization, such as staffing needs and contract terms.
Technical Data: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent on the site).
Cookies: Information collected via cookies and similar technologies (see Section 8 for details).
We may collect this data directly from you (e.g., through application forms, interviews, or website submissions), from third parties (e.g., referees, job boards, or background check providers), or from publicly available sources (e.g., LinkedIn).
We process personal data for the following purposes, based on the lawful bases outlined in the UK GDPR:
To Provide Recruitment Services (Contract and Legitimate Interests):
Matching candidates with suitable healthcare job opportunities.
Arranging interviews and placements with clients.
Verifying qualifications, references, and eligibility to work in the UK.
To Comply with Legal Obligations (Legal Obligation):
Conducting Disclosure and Barring Service (DBS) checks for roles involving vulnerable individuals.
Verifying right-to-work status as required by UK employment law.
To Communicate with You (Consent and Legitimate Interests):
Sending job alerts, updates, and newsletters (where you have opted in).
Responding to inquiries or complaints.
To Improve Our Services (Legitimate Interests):
Analyzing website usage to enhance user experience.
Conducting internal audits to ensure compliance with industry standards.
To Protect Our Business (Legitimate Interests):
Preventing fraud and ensuring the security of our systems.
We will only process sensitive personal data (e.g., health or criminal records) with your explicit consent or where required by law for employment purposes.
We may share your personal data with the following third parties, only where necessary and in compliance with data protection laws:
Clients: Sharing candidate details (e.g., CVs, qualifications) with healthcare providers to facilitate job placements.
Service Providers: Third-party providers who assist with our operations, such as IT services, background check agencies, or payroll processors. These providers are contractually obligated to protect your data.
Regulatory Bodies: Sharing data with authorities (e.g., HMRC, NMC, or ICO) to comply with legal obligations.
Professional Advisors: Sharing data with our legal or financial advisors for business purposes, such as audits or disputes.
We do not sell or rent your personal data to third parties for marketing purposes.
If we transfer your personal data outside the UK (e.g., to a client or service provider in the European Economic Area or elsewhere), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, as required by the UK GDPR.
We implement robust technical and organizational measures to protect your personal data, including:
Encryption of sensitive data during transmission and storage.
Access controls to limit data access to authorized personnel only.
Regular security audits and staff training on data protection.
Secure storage of physical and digital records.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, or business requirements. For example:
Candidate data is typically retained for 6 years after your last interaction with us, unless you request deletion or we place you in a role requiring longer retention (e.g., for compliance with healthcare regulations).
Client data is retained for 6 years to comply with financial and contractual obligations.
Website usage data is retained for 2 years for analytics purposes.
After these periods, we securely delete or anonymize your data.
Our website uses cookies to enhance your experience, analyse usage, and deliver personalized content. You can manage your cookie preferences through our website’s cookie banner.
Under the UK GDPR, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data in certain circumstances.
Restriction: Ask us to limit how we process your data.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests, including direct marketing.
Withdraw Consent: Withdraw consent at any time where we rely on it for processing.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date. We encourage you to review it periodically.
For questions or concerns about this Privacy Policy or your personal data, please contact:
Data Protection Officer
Clareege Care
71-75 Shelton Street, London WC2H 9JQ
Email: hello@clareege-care.co.uk
Phone: 0330 054 5722
Thank you for trusting Clareege Care with your personal data. We are committed to safeguarding your privacy while connecting healthcare professionals with rewarding opportunities.
